Effective Email Writing

The training course covers effective and clearer delivery of written messages especially on email communication where the participants will get to learn and understand the best practices of all key email components and create a lasting positive first impression. Also, expressing messages on a negative note might be a challenge for most working professionals. Thus, there is a distinctive need to learn how to express courteously and positively even when we have to write emails to tell bad news. Finally, the participants will learn concise writing where the organisation of information matters most. Effective structuring of your message is the key to getting replies from your readers!